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Niagara Falls Memorial Medical Center

Niagara Falls Memorial Medical Center in Niagara Falls, NY - Get directions, phone number, research physicians, and compare hospital ratings for Niagara Falls Memorial Medical Center on Healthgrades.

55%

Patient Experience Rating

9% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

10% lower than the national average

55%

Would definitely recommend

9% lower than the national average

Niagara Falls Memorial Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%71%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%52%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Niagara Falls Memorial Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%58%66%

Providers

Provider Reviews

The tests are explained sufficiently and are completed in a timely manner.

Mar 28 2024

Review for Dr. Montesanti

The office was great, now turns us away and will not see us when we are not feeling well. Since when does a doctor only accept patients who are well and say “sorry we can not see you”. Was rude on the phone saying “these are our policies, if you don’t like them go somewhere else”. Will be finding a...

Mar 27 2024

Review for Dr. Potempa

Dr. Dexter is a very good doctor. She's friendly and spends time with you answering any questions. I highly recommend her.

Mar 27 2024

Review for Dr. Dexter

When i saw Dr. Kappus she handled me and my issues with great concern and expedited testing to find my medical problem and when she found my issue through test, she told me that a blockage was pending and if I entered the hospital because of the pending problem, I would not be going home until I had...

Jack Benoit Mar 25 2024

Review for Dr. Kappus

I am so happy to have been referred to Dr. Khan for retina detachment repair.

Mar 23 2024

Review for Dr. Khan

Location

Niagara Falls Memorial Medical Center

621 10th St, Niagara Falls NY 14301

CallDirections

(716) 278-4000

Frequently Asked Questions

Where is Niagara Falls Memorial Medical Center located?

Niagara Falls Memorial Medical Center is located at 621 10th St, Niagara Falls, NY 14301. Find other locations and directions on Healthgrades.

Has Niagara Falls Memorial Medical Center won any recent awards from Healthgrades?

No, Niagara Falls Memorial Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Niagara Falls Memorial Medical Center highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Niagara Falls Memorial Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Niagara Falls Memorial Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Niagara Falls Memorial Medical Center profile..

How does Niagara Falls Memorial Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

621 10th St

Niagara Falls, NY 14301

Directions

(716) 278-4000