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Citizens Memorial Hospital

Citizens Memorial Hospital in Bolivar, MO - Get directions, phone number, research physicians, and compare hospital ratings for Citizens Memorial Hospital on Healthgrades.

70%

Patient Experience Rating

1% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

Equal to the national average

70%

Would definitely recommend

1% higher than the national average

Citizens Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%50%

Citizens Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%71%

Providers

Provider Reviews

I do not usually write reviews, but I want to share my experience now. Dr. Arismendi took the time to get acquainted with my case and concerns, and to answer all of my questions. He is very knowledgeable, explaining possible options with their pros and cons. He is respectful, kind, and professional....

Apr 17 2024

Review for Dr. Arismendi Ortiz

She came in to very self-righteously tell me to 'trust the process' and to not be as diligent at having unusual lumps checked out - she clearly had not familiarized herself with my correct history as I was Stage IV cancer. The lump she was dismissing then did respond to cancer medication. Nice...

Apr 11 2024

Review for Dr. Horner

I have never felt so disrespected, belittled, like a total inconvenience and treated like trash by a "professional" physician in my life.. oh wait.. yes I have. By the SAME doctor that accused me of giving myself insulin in the hospital about a year ago. I drew the short stick and got Dr. Guhl......

Apr 10 2024

Review for Dr. Guhl

Dr. Pennicooke made sure we had all of our questions answered before we left his office. He tells you the way it is, not just what you want or hope to hear. He is very personable and truly cares for his patients.

C. J. A. Apr 03 2024

Review for Dr. Pennicooke

Dr. Pennicooke is an amazing physician! I first consulted him with severe back and leg pain, not being able to stand more than 10 minutes at a time.He explained my options to me, telling me all of the risks of surgery so I could make an informed decision. I proceeded with a lumbar fusion of L3-5. ...

Lisa Backues Mar 27 2024

Review for Dr. Pennicooke

Location

Citizens Memorial Hospital

1500 N Oakland Ave, Bolivar MO 65613

CallDirections

(417) 326-6000

Frequently Asked Questions

Where is Citizens Memorial Hospital located?

Citizens Memorial Hospital is located at 1500 N Oakland Ave, Bolivar, MO 65613. Find other locations and directions on Healthgrades.

Has Citizens Memorial Hospital won any recent awards from Healthgrades?

No, Citizens Memorial Hospital has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Citizens Memorial Hospital highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Citizens Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Citizens Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Citizens Memorial Hospital profile..

How does Citizens Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1500 N Oakland Ave

Bolivar, MO 65613

Directions

(417) 326-6000